![]() You can find a loss assessor by searching online. ![]() If you're making a large claim you may want to use a loss assessor, who can help you prepare the claim and arrange for items to be valued. ![]() It's important not to exaggerate your claim since this could lead to the whole claim being rejected. You'll need to let them know if you have other insurance that may also offer cover, for example, home contents insurance. Your insurer may ask if you have other insurance that may cover the claim. You should also keep copies of the originals in case your claim is queried or refused. You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates. This is because the insurer takes off money for wear and tear. If it isn't, the amount you get for items you're claiming for will be less than the cost of replacing them. Make sure there's nothing in the terms and conditions that prevents you from claiming It may not be worth making a claim if the amount you're claiming for is less than this The excess is the amount of money that your insurer will take off the claim. you're covered for what you're claiming for.you're within the time limits for making a claim.The Association of British Insurers have more information on flooding and insurance, including what you can expect after a flood at Check the following things before you send off your claim: Complete the claim form carefully and keep a copy for yourself. They may be able to email this to you to speed things up. If you need to make a claim contact your insurer as soon as possible and ask them to send you a claim form. This page tells you what you need to think about before you contact your insurer and also what to do if someone tries to make a claim against you. If you've taken out insurance and something happens, you might need to make a claim.
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